Refund Policy
A legal disclaimer
At Roses From Ashes, each item is made to order through a third-party production partner (Printful), which means all sales are final.
Printful's Refund Policy is here.
We do not accept returns, exchanges, or offer refunds unless the item received is:
Defective/Damaged/Incorrect (wrong size/design/item). Items that are defective or damaged must be shipped back to the Printful facility.
If you receive an item that is damaged or incorrect, please contact us within 7 days of receiving your order.
Include your:
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Full name
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Order number
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A clear photo of the issue
We will work with our production partner to replace the item at no additional cost to you.
❌ We cannot accept returns or offer refunds due to:
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Buyer’s remorse/Incorrect sizing choices (please refer to sizing guides provided on each product page)
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Delayed delivery due to courier issues or customs holds
By placing an order, you agree to this policy.
Thank you for supporting our mission-driven shop!